Order Cancellation Policy
There is a 3% Cancellation Fee for any order canceled that was paid for by credit card.
Cancellation of custom signs will be charged a 25% Re-stocking Fee, along with the 3% Cancellation Fee if paid for by credit card.
Solar Traffic Systems, Inc. is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase.
- We have a 30 day return policy
- Item(s) must ship back according to Solar Traffic Systems, Inc. specifications (please call (331) 318-8513 for specific instructions).
- Returned items are shipped back with the customer providing shipping costs.
- All returned items must be insured just as they are when they are shipped out.
- Shipping is non-refundable.
- 25% Re-stocking Fee applies (provided item is repacked according to factory standards & without excess wear (sign face sheeting scratched). Excess wear and abuse will be charged accordingly to bring product back to new condition for resale.
- Signs are not UL Certified
Our products are shipped via FedEx Ground / UPS Ground /common carrier. If you place an order and would like it put directly on your FedEx / UPS account, please specify that information to us in the order via phone or email at firstname.lastname@example.org.
By choosing to use your own shipping account, you will be responsible for the full amount of shipping costs and you will also be charged $35.00USD for packaging and handling. With every order you are given a tracking number.
Now offering FREE SHIPPING anywhere in the continental USA. All items will be shipped insured unless otherwise specified. This also applies to returns. Insurance fully provided by customer returning the item(s).
Solar Traffic Systems, Inc.
16135 New Ave, Unit 2
Lemont, IL 60439